This page is to give advice and guidance to patients on how to manage their long-term conditions, how to deal with minor injury and illness that doesn't require treatment from a clinician and give patients advice on several topics.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face-to-face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Herts & West Essex Healthier Future website https://covid.healthierfuture.org.uk/  provides useful information 

Getting urgent dental care

If you need dental treatment in an emergency

· call your dentist – some dental practices offer appointments at short notice · contact NHS 111 for advice and support - online at 111.nhs.uk or by phone.

If the NHS111 service thinks that you need immediate dental help, they can book you into an appointment as part of the urgent care dental service for Hertfordshire and west Essex patients.

The Hertfordshire and West Essex urgent care dental service is provided through:

· the Hertfordshire out-of-hours service which has appointments from 6-8pm on weekdays and 10am-6pm on weekends and bank holidays.

· three dental practices in Hemel Hempstead, Watford, and Waltham Abbey which have appointments during their normal opening hours. The Waltham Abbey practice also provides urgent Saturday appointments.

All urgent care dental service appointments must be booked through NHS111. You cannot book them directly.

Contact NHS 111 for help if:

· you have severe toothache – that keeps you awake at night and doesn’t feel better with pain killers

· you’ve knocked out a tooth, broken or damaged it

· you’ve recently had a tooth taken out and it won’t stop bleeding

· you have a painful lump or swelling in your mouth

· you think you need urgent help with another dental issue.

Paying for urgent NHS dental care

Urgent NHS dental care is free if you are under 18, are under 19 and in full time education, are pregnant, or are on certain benefits. If you don’t qualify for free treatment you will need to pay an urgent care fee for your appointment.

Find out more about emergency and out of hours dental care on the NHS.uk website.