✅Online

Using our e-consultation service, this service is available Monday-Friday 8am-6.30pm Click Here

Using the NHS App Online

Using SystmOnline Login

Using our Request Telephone Consultation Form

**PLEASE NOTE, TELEPHONE APPOINTMENTS ARE FOR A SAME-DAY CALL BACK. THE TIME YOU BOOK, IS NOT THE TIME YOU WILL BE CALLED.**

✅By Phone

Ring us on 01992 260 002

✅In Person

Speak to one of our reception team at the Surgery.

Patients requesting urgent clinical appointments, or reviews should either be made by attending the practice in person or by telephone from 8am. The earlier you call or come in, the more availability we will have to offer. 

• We will ask questions to get you the care you require
• Please continue to treat our practice staff with courtesy and kindness
• We will arrange an appointment for you with the most appropriate clinician
• Alongside our GP's we have nurses, a paramedic, pharmacists, HCA's, a physiotherapist, a dietitian and a social prescriber
• We ask that you arrive on-time for pre-booked appointments and use the self-check-in screen

To cancel your appointment:

✅Online

Using the NHS App Online

Using SystmOnline Login

✅By Phone

Ring us on 01992 260002

✅In Person

Speak to one of our reception team at the Surgery

However you choose to contact us, we may offer you a consultation:

• By phone
• Face to face at the surgery
• Signpost you to the Pharmacy First service. Find a pharmacy - NHS

Appointments by phone can be more flexible and often means you get help sooner.

You may not always see a Doctor, however every member of our clinical team is highly trained and works under close supervision. This allows us to provide timely and effective care for everyone who needs it.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.