Market Square SurgeryWaltham Abbey Health Centre13 Sewardstone RoadWaltham Abbey, EN9 1NPTel: 01992 260002
Test Results You may telephone the surgery for test results Monday to Friday after 11 o'clock.
Cancelling your Appointment If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
The out of area registration scheme launched by the government is voluntary and this practice has chosen not to participate at this time. This decision will be reviewed periodically. This means we are not able to register patients living outside our catchment area, regardless of whether they have been registered with us in the past.
The following are run by the Practice Nurse, Doctors and our Healthcare Assistant:
Our trained nurses do the majority of the cervical smears although a lady doctor is also at hand if needed. We make every effort to contact you in the event of an abnormal smear. The Health Authority sends out the results and also runs a recall system and you may receive a written invitation from them to come to the surgery for your smear.
Our doctors and nurses offer a full range of contraceptive services, including general advice and provision of contraceptive pills and injections, fitting of implants and coils. We also provide the "morning after pill" and other forms of emergency contraception. You can obtain contraceptive services from us either exclusively or in conjunction with a local family planning clinic.
In line with the nationwide target of reducing the number of unwanted pregnancies, you may be asked about your contraception during routine consultations.
If you are thinking of starting a family and need advice, we offer a pre-conception counseling service. We undertake full ante-natal and postnatal care. We operate a “shared care” system with the community midwife and local maternity unit. When you become pregnant we will refer you to one of our local hospital obstetric units. We will follow up your pregnancy and ante-natal care at the Surgery and Health Centre (often in conjunction with hospital care) through to your delivery. If you prefer, you can book to have full care at the hospital, or arrange to be looked after by the local midwifery team who will try to ensure that you are seen by the same midwife in your antenatal sessions and wherever possible at your delivery. We will manage your post natal care in conjunction with the midwives and follow this up with a full complement of child healthcare facilities. The doctors are happy to assist in birth plans.
The health visitor runs the 'Healthy Family' baby clinic at the Waltham Abbey Health Centre from 9.30am to 12.00pm on Wednesdays. This is the perfect opportunity to have your baby weighed and charted on growth centiles, or to discuss any other child health issues such as feeding, nappy rash, teething etc.
We work together with our health visitors to do eight-week checks, eight-month checks, two-year checks and three-and-a-half-year checks. There are also developmental checks with Dr Dhawan by appointment. The Health Visitors also offer practical support where needed for families with children up to five years old.
We offer a full range of travel vaccinations (except yellow fever). If you are unsure of your requirements ask the nurse. We will need to know, when and where you are going, the duration of your stay and also when you had your last vaccinations. We can then advise you what measures you need to take. Please speak to a nurse at least six weeks before setting off, as you may need a series of injections over a period of time.
Routine children's immunisations are done by our Practice nurse at 2, 3 and 4 months of age and the MMR vaccinations are done at 13 months. Pre school boosters are offered at the age of 4 – 5years.
An influenza vaccination is recommended for patients with heart, lung, kidney disease, diabetes, people over 65 and residents of nursing and rest homes. Please contact the reception staff at the end of September each year for details of the vaccination dates and to make an appointment.
We feel it is very important to address chronic illnesses like Diabetes and Hypertension as a means of preventing complications such as heart disease. For this reason we encourage regular review of patients with these conditions. They are usually seen opportunistically in routine surgeries with a nurse or a doctor who will offer lifestyle advice and monitor weight, blood pressure, cholesterol and kidney function.
We also operate a recall system and make sure these patients are seen annually. We also review our asthmatic patients and those with chronic lung disease to ensure that they are taking the appropriate medication and that their condition remains well controlled.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Not all services at the practice are available under the NHS. Where patients request non-NHS services a private fee may be payable.
Our leaflet, which is available to download below, lists those fees which may be payable in advance. This leaftlet is for guidance only and costs may change without notice.
fees and charges
A copy of this leaflet can be requested at our reception desk.
From April 2014, all patients aged 75 and over will have a named GP who will have overall responsibility for the care and support that our surgery provides to them.
What does this mean for our patients aged 75 and over?
If you are one of our patients in this age group, you will be given a named GP.
Your named GP will have overall responsibility for the care and support that our surgery provides to you. They will also work with other relevant health and care professionals, who are involved in your care, to ensure that your care package meets your individual needs.
If you have any questions, or wish to discuss this further with us, please contact us.
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