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NHS 111 (out of hours) 
Once the Surgery is closed you can call NHS 111 when you need medical help fast but it's not a 999 emergency, whatever the time. Calls to NHS 111 are free from landlines and mobiles.

Test Results
You may telephone the surgery for test results Monday to Friday after 11 o'clock.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of area registration scheme

The out of area registration scheme launched by the government is voluntary and this practice has chosen not to participate at this time. This decision will be reviewed periodically. This means we are not able to register patients living outside our catchment area, regardless of whether they have been registered with us in the past.

Welcome to The Market Square Surgery

Please note the surgery telephone number will be changing with effect from 17th July 2019. Our new number will be:

01992 260002

The Market Square GP surgery in Waltham Abbey provides high quality healthcare to patients in the West Essex area. Our doctors, nurses and all our other staff are dedicated to offering a professional service. The practice is located in the Waltham Abbey Health Centre which is purpose built and is accessible to all patients as it meets current requirements for disabled/wheelchair users.

As well as a source of information about our practice and the services we provide, we hope you will use this website as a useful resource for other health-related information.


Staff Training

The surgery reception desk & phones will be closed for staff training from 13.00pm on the following dates:

  • 9th July 2019
  • 19th September 2019
  • 5th November 2019
  • 27th February 2020

All calls during this period will be diverted to Herts Urgent Care (HUC).

If you have a medical emergency during this time period please call HUC - Herts Urgent Care on  0333 333 9683

Text messages (SMS)

You may receive a text message from the surgery from time to time. If you have a pre-booked appointment we may send you a text message to remind you. We may also use the text messaging service to ask patients to book a medication review, or to offer vaccinations (for instance the seasonal flu jab).

If you haven't already given us your mobile number, please do so at your convenience.

CQC Inspection results

The practice was inspected by the Care Quality Commission on 24th October 2014 and was rated 'good' in all categories. The report can be viewed on their website

The practice also rated in the highest category for overall performance in the Intelligent Monitoring report.

Opening Times

Click here for opening times - details here - the surgery is closed on Bank Holidays and at weekends.

If you have a medical emergency outside of our surgery hours, please see the NHS helpline numbers on the panel on the left of the screen.

 Survey Please take our practice survey

West Essex Clinical Commissioning Group (WECCG)

West Essex Clinical Commissioning Group (WECCG) has the responsibility of commissioning healthcare for the population of West Essex. Use the link below to view their website.


More information about our practice is on our Practice Leaflet.

(Site updated 06/09/2019)
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