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NHS 111 (out of hours) 
Once the Surgery is closed you can call NHS 111 when you need medical help fast but it's not a 999 emergency, whatever the time. Calls to NHS 111 are free from landlines and mobiles.

Test Results
You may telephone the surgery for test results Monday to Friday after 11 o'clock.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of area registration scheme

The out of area registration scheme launched by the government is voluntary and this practice has chosen not to participate at this time. This decision will be reviewed periodically. This means we are not able to register patients living outside our catchment area, regardless of whether they have been registered with us in the past.

Practice Management

Mrs Shobha Dhawan (f)


Practice Manager


Ms Sare Green (f)

Administration Manager and Complaints Officer for Market Square Surgery. Sare has worked here for 3 and a half years and enjoys being part of a busy, dedicated and hard-working team. When asked about what she enjoys most she replied “I think we are incredibly fortunate to be able to help and support our patients and I gain immense satisfaction from this part of my work”.

Chris Gray (f)


Kwee Fong Bell (f)


Kwee has been with the practice for 18 years, since it moved from it's town centre location to where it currently is today. Her role is imperative in keeping patient records up-to-date in order to enable the doctors to provide the best patient care. As Kwee used to be a nurse in her previous job, she understands how best to support the practice team.

Karen D'Aguiar (f)

Receptionist and administrator


Michelle Mullally (f)

Reception Manager

Karen Donohoe (f)


Ms Zoe Waughman (f)

With 10 years of experience as a receptionist at Market Square Surgery, Zoe works hard to ensure patient's are properly registered to the practice and processing prescriptions. She enjoys the work she does and the daily patient interaction.

Ms Natalie Chart (f)

Natalie has been with the practice for one year as a receptionist. She has 10 years previous experience as a receptionist at a local practice. Her current role includes scanning patient correspondence, assisting with patient queries and prescriptions. About the practice Natalie said, "All the staff here at the surgery are a great team, which I am happy to be part of!".


Ms Debbie Miller (f)

Debbie is a part time receptionist who has been with the practice for 7 months. Her previous experience includes working for the British Red Cross. Her current role includes scanning patient correspondence, assisting with patient queries and prescriptions. Debbie enjoys meeting new people and providing excellent customer service.

Helen Houghton (f)


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